Privacy

Who we are

AranVision is a Toronto-based industrial automation company. Privacy questions can be sent to info@aranvision.ca.

Information you choose to provide

When you submit a project, booking or technical-question form, or contact AranVision by email, telephone, WhatsApp or LinkedIn, the information you provide is used to review and respond to the inquiry, communicate about requested services and keep necessary business records. Typical fields include name, work email, company, project or session details and preferred times.

Do not send passwords, production credentials, personal information about other people, or confidential drawings, backups or client files through the website forms. If project files are needed, AranVision will confirm an approved exchange method after the initial review.

How website requests are delivered

Website forms are sent to AranVision over HTTPS and relayed to info@aranvision.ca using Resend's email-delivery service. Resend processes the submitted fields to deliver those messages. If automatic delivery is unavailable, the site may ask you to complete the same message through your email client or WhatsApp. Inquiry content is retained only as reasonably needed for communication, project evaluation, legal requirements and business records.

Project requests and voice notes

The proposal-request portal stores your signed-in account identifier, email, project description, clarification messages and review/acceptance records in Cloudflare D1. Uploaded voice recordings use private Cloudflare R2 object storage and are available only to the request owner and authorised AranVision reviewers. Recording begins only after you grant permission; it is uploaded only when you choose to upload. Do not record others without their permission. These services may process data outside Canada.

Contact details include your name, company, role, telephone and email. Consent to contact you about a request is separate from marketing consent. When configured and with your processing permission, optional speech-to-text sends your recording to OpenAI and stores its transcript privately. Optional analysis sends the technical description and customer replies to OpenAI; contact fields and internal pricing are excluded, but personal information you include in free text may still be transmitted. Review transcripts for errors before using them. Suggested checks are not a diagnosis, safety approval or certification. Provider processing may occur outside Canada.

When configured, Resend delivers request notifications to AranVision and reviewer-approved questions or proposals to your contact email. Email replies arrive in AranVision's mailbox; they are not automatically imported into the portal. AI availability is subject to processing limits; you can submit typed requests without AI. You may export a customer copy or contact info@aranvision.ca for access or deletion requests. Requests, transcripts and processing records may be retained for project evaluation, business records or legal obligations. This portal is not an approved exchange for patient information or confidential production data. Signatures can be handled separately by email.

External sign-in options

When configured and verified, sign-in options may include Google, Microsoft or Apple. Only available options are shown. If you choose one, that provider and Supabase process the sign-in. We receive a provider account identifier, your email address and basic profile information, such as a display name or profile picture when supplied. We use this information to authenticate your AranVision account. Our sign-in flow does not request access to read your mailbox or files. The selected provider's privacy practices also apply, and processing may occur outside Canada.

Connecting another sign-in method starts from an authenticated AranVision account and requires your explicit choice. A matching email address alone does not transfer another account's records or grant management access; management two-step verification remains required. Signing out of AranVision ends this site's session, not your provider's session. You can review the provider's application permissions in your provider account. Acknowledging the account privacy notice does not subscribe you to marketing.

Private project workspace

Independent email/password accounts are processed by Supabase Auth in the configured Canada Central project. Account confirmation and recovery emails are sent through Resend. Existing legacy accounts use a hosting-provider account identifier and sign-in email until migration is verified. We use these to keep project access separate between owners, editors and viewers. Saved project content, revision snapshots and team-access records are stored using Cloudflare D1. These services may process data outside Canada; this is not a Canada-only storage service.

The project owner controls invitations and can export or permanently delete a project from the workspace. Deleting it removes its active database records, saved revisions and invitations; provider-managed backups or legally required records may remain subject to their retention processes. Revision history retains earlier saved content until the entire project is deleted. Important drafts should also be exported and kept in your own approved storage.

Invitation links are single-use and bound to the recipient’s sign-in email. Owners can see member emails and roles. Private workspace routes do not run our page analytics; do not put passwords, patient data, production recipes or information you are not authorized to share in a project. A project workspace is not a validated quality-record system.

Private templates, billing and growth notes

If you use membership features, we store your site account identifier, Stripe customer and subscription references, billing status and processed event identifiers. Card details stay with Stripe. Membership status is checked server-side; payment-provider events may update access. Your reusable templates and growth notebook are private to your signed-in account and stored in Cloudflare D1. Billing, membership, project and growth-workspace pages do not run our page analytics.

Ending membership does not automatically delete your templates. You can download or delete them; contact info@aranvision.ca for an account-data deletion request. Retention of necessary billing and legal records may differ from your working documents. Growth metrics are entered by you with source references; the notebook does not automatically access third-party analytics or send campaigns.

Local tools and offline field kit

Planning-tool inputs, pasted log samples and handbook worksheet answers are processed in your browser, not automatically uploaded. They are lost when the page closes unless you export them. The optional offline field kit stores only its public application files and icons in your browser cache; it does not cache cloud projects, sign-in information or payment pages. You can remove it using your browser’s installed-app and site-storage controls. Downloaded files remain on your device until you delete them.

Scheduling and payment

If AranVision enables official Microsoft Bookings scheduling or a secure third-party payment page, choosing those links takes you to the provider's website and its privacy and security terms apply. The AranVision website does not collect or store payment-card details.

Website measurement

If you allow analytics, the website may use Google Analytics to understand aggregate page visits, referral sources, button clicks and site reliability. IP addresses are requested in anonymized form where the tool supports it. Analytics cookies and similar storage are optional. You can decline the banner, and AranVision does not use this measurement to sell personal information or to build advertising audiences.

If you explicitly allow Google Ads conversion measurement, Google may use advertising cookies, advertising identifiers such as ad-click identifiers, and a successful-inquiry conversion event to measure whether an ad visit leads to an inquiry. We do not include your name, email, phone number, company or project text in that event. Enhanced conversions and advertising personalization are disabled. Earlier saved measurement choices do not authorize this expanded measurement purpose; a new explicit choice is required. Google may process measurement data outside Canada. Declining measurement does not prevent you from submitting an inquiry. You can reopen Cookie preferences in the footer to update your choice without losing an unfinished form.

Cloudflare, which hosts and protects the site, may set a security cookie needed to distinguish automated traffic from ordinary visitors. That cookie is used for network security and availability, not for marketing.

WhatsApp, email, telephone and LinkedIn

If you choose those channels, the privacy practices of Meta/WhatsApp, your email provider, your telephone carrier and LinkedIn also apply. Messages you send there are not stored by the website itself.

Legal bases and Canadian privacy

AranVision handles inquiry information to respond to a request you initiated and to operate a legitimate business communication record. Analytics run only with your optional consent. These practices are intended to align with applicable Canadian private-sector privacy expectations, including PIPEDA, for a small Ontario services business.

Retention, access and contact

AranVision has adopted a seven-year retention period for company contracts, invoices and financial documents. This period does not apply automatically to every inquiry, voice recording, transcript, account record or measurement identifier. Those records are reviewed according to their purpose and any applicable legal or dispute-related requirements.

A retention period does not mean that deletion occurs automatically on a fixed date. Access or deletion requests are reviewed against the record type, applicable obligations and any unresolved dispute. Provider-managed backups and records held by service providers may follow separate retention processes; we do not promise immediate removal from every backup.

Inquiry records are kept only as long as needed for the purpose collected, plus any longer period required by law or dispute handling. To ask what information AranVision holds about a request you made, or to request a correction, email info@aranvision.ca.